Staff Product Designer, Agentic Experiences

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.

About the team

• Product Design at Affirm drives business success by exceeding user expectations.
• We are a collaborative, agile team that continues to strive for greater solutions.
• We partner closely with Product, Engineering, and Analytics to translate complex user needs into simple, intuitive, and scalable product experiences.
• We rely on empathy, design craft, and systems thinking to champion the user in every decision, ensuring our products empower people to manage their money with confidence.

About the role

• We are looking for an experienced Staff Product Designer to join us at a critical juncture as we evolve how our users interact with Affirm through agentic solutions.
• You will lead the effort to help establish when, where and how we utilize AI to consistently help the consumer in the moment, providing them with proactive experiences.
• You will partner closely with Product to define a roadmap for success.
• This role focuses on building a hybrid search and discovery interface that seamlessly balances the high-intent efficiency of traditional UI with the discovery power of AI. In addition, you will help create a unified vision on how AI can transform our consumer touchpoints.

What you'll do

• Own and drive design AI and agentic initiatives for Affirm's Consumer experience, delivering high-impact, customer-centric solutions that align with business objectives.
• Design intuitive, conversational, and agentic patterns that feel proactive and helpful, moving beyond reactive commerce to anticipation.
• Define the design language for Affirm's future AI-driven interactions, prioritizing trust, clarity, and predictable outcomes for our users.
• Collaborate cross-functionally with product, engineering, data science, marketing, and research to drive innovation and deliver seamless, intuitive experiences.
• Embrace agility—iterating quickly, adapting to change, and making data-driven decisions while maintaining a strong vision for the future.
• Balance near-term execution with long-term strategic thinking, ensuring scalability and coherence across the Affirm ecosystem.
• Push the envelope—challenge the status quo, think outside the box, and take calculated risks to drive meaningful innovation in financial products.
• Bring exceptional visual and interaction design skills to craft delightful, polished experiences that build trust and confidence.
• Champion a test-and-learn mindset, leveraging experimentation, research, and analytics to continuously refine and optimize user experiences.

What we look for

AI Product Design & Strategic Vision

• AI/Agentic Design Experience: Proven track record of designing AI-driven, agentic, or conversational user interfaces that deliver real user value.
• Advanced Prototyping: Proficiency in prototyping non-linear, multi-modal user flows to test and validate complex AI interactions.
• Human-Centered AI Principles: Strong understanding of HCAI principles, focusing on user trust, transparency, system feedback, and explainability.
• High-Stakes Design: Ability to navigate and design for complex, high-stakes consumer financial products where trust is paramount.

Leadership & Strategy

• Experience at Scale: 8+ years of product design experience with significant time dedicated to problem solving complex experiences and shipping new products.
• Proactive & Adaptable: You thrive in fast-paced, evolving environments and take initiative to drive progress.
• Strong Product Sense: You deeply understand user needs, business goals, and technical constraints—and can balance them effectively in your design decisions.
• Data-Informed & Risk-Taking: You use data to guide your thinking but aren't afraid to challenge assumptions and explore bold ideas.
• Collaborative & Humble: You value diverse perspectives, work well with cross-functional partners, and are open to feedback to make the best decisions for our users.
• Exceptional Craft & Visual Skills: You have a keen eye for detail, design systems, and interaction patterns that elevate user experiences.
• Passion for Innovation: You're excited about the challenge of designing financial products that improve people's lives and want to push the industry forward.

Pay Grade - N

Equity Grade - 12

• Employees new to Affirm typically come in at the start of the pay range . Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
• Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
• USA base pay range (CA, WA, NY, NJ, CT) per year: $195,000 - $255,000
• USA base pay range (all other U.S. states) per year: $173,000 - $233,000

#LI-Remote

Remote-first with flexibility built in

• Affirm is proud to be a remote-first company.
• Most roles can be done from almost anywhere within the country of employment.
• Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work.
• All new hires will be invited to attend an in-person onboarding experience.

Benefits

designed for you

Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:

• Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
• Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
• Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
• Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.

• We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help.
• For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
• By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.