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Senior Program Manager, Consumer Device Safety Operations

OpenAI

San Francisco·$252,000 - $335,000

$252,000 - $335,000

senior

On-siteOperationsVerified

Source checked 2 hours ago.

Posted 12 days ago.

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ABOUT THE TEAM

At OpenAI, the User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse.
We operate at the front line of real-world safety and risk management, translating user and operational signals into timely decisions, effective interventions, and improvements to our systems.

This role sits on a team focused on building operational capacity for new, ambiguous, and fast-moving company priorities. The team defines what needs to be built, creates the operating model to support it, and works with partner teams to make the work scalable and durable over time.

ABOUT THE ROLE

We are looking for a senior program manager to build the safety, quality, and risk operations supporting a new category of consumer devices. You will translate ambiguous product risks and evolving

requirements

into practical operating models, workflows, escalation paths, launch-readiness plans, and cross-functional decision-making. This is a foundational role: the systems you build will shape how OpenAI launches, monitors, and improves a new category of consumer devices safely at scale.

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