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Sr Staff Product Manager – AI Monetization (Pricing & Packaging)

ServiceNow

Santa Clara, California, United States·$190,900 - $334,100

$190,900 - $334,100

senior

RemoteProductVerified

Source checked 10 hours ago.

Posted 5 days ago.

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Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis.

She cried tears of joy.

That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work.
Today, ServiceNow is the AI control tower for business reinvention.
Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better.
We're building an AI-native culture where technology and talent are unstoppable together.
And we're just getting started.
Join us to put AI to work for people.

Job Description

The Sr Staff Product Manager drives strategic alignment across ServiceNow's product portfolio by partnering directly with customers, synthesizing insights into product and packaging strategy, and influencing roadmap and pricing decisions across independent product organizations.
You bridge customer insights, technical product management, and commercial strategy —connecting customer success teams, BU product organizations, Pricing Strategy, and platform engineering.

The focusunderstand adoption blockers, translate them into product direction and pricing/packaging decisions, and ensure customer feedback shapes AI adoption.

What You'll Own:

Pricing Strategy & Packaging

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