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Director of Engineering - AI Control Tower

ServiceNow

Santa Clara, California, United States·$221,200 - $387,100

$221,200 - $387,100

exec

RemoteSoftware engineeringVerified

Source checked 1 hour ago.

Posted 23 days ago.

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Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis.

She cried tears of joy.

That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work.
Today, ServiceNow is the AI control tower for business reinvention.
Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better.
We're building an AI-native culture where technology and talent are unstoppable together.
And we're just getting started.
Join us to put AI to work for people.

Job Description

The Role

The AI Control Tower is ServiceNow's central hub for governing every AI model, agent, and dataset across the enterprise.

We're building the infrastructure that enterprises will depend on as agentic AI moves from experiment to production — and we need a Director of Engineering who has been in that position before: shipping a 1.0 product, fighting for its first users, and figuring out how to turn early traction into durable adoption.

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