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Director, AI Strategy and Program Management

ServiceNow

San Diego, California, United States·$199,100 - $348,400

$199,100 - $348,400

exec

RemoteSoftware engineeringVerified

Source checked 34 minutes ago.

Posted 19 days ago.

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Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis.

She cried tears of joy.

That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work.
Today, ServiceNow is the AI control tower for business reinvention.
Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better.
We're building an AI-native culture where technology and talent are unstoppable together.
And we're just getting started.
Join us to put AI to work for people.

Job Description

The Role

You will serve as the strategic operating leader for ServiceNow's Enterprise AI organization: the person who runs the operating cadence, decision mechanisms, governance forums, and value-realization discipline that let the org move fast on AI and prove what it's worth.
This is not a delivery-pillar role — it is the Director who scales the strategy, governance, portfolio-management, and business-value practices needed to run AI responsibly across ServiceNow.
You will bring Chief-of-Staff-style operating rigor, executive communications, and portfolio-wide visibility aren't supporting skills here — they are the job.

What you get to do

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