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Senior Technical Customer Success Manager

Sentry

New York City, New York·$155,000 - $175,000

$155,000 - $175,000

senior

On-siteCustomer supportVerified

Source checked 1 hour ago.

Posted 4 months ago.

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ABOUT SENTRY

Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today's application monitoring standard and our team is building its AI-native future.

About the role

Sentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper adoption of the Sentry Platform worldwide.
As a Technical Customer Success Manager (TCSM), you'll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover new opportunities for growth through additional use cases and products.

You'll play a key role in helping customers realize measurable outcomes with Sentry. In this highly cross-functional role, you'll collaborate closely with Account Executives (AEs), Sales Engineers (SEs), and Engineering teams to ensure customers' technical and business goals are met.

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