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IT Solutions Engineer

OpenAI

San Francisco·$177,000 - $285,000

$177,000 - $285,000

mid

RemoteSoftware engineeringVerified

Source checked 5 hours ago.

Posted 5 months ago.

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About the Team

IT Systems Operations serves as the operational control layer connecting Security, Engineering, and Employee Technology platforms. The team ensures employee-facing systems, identity workflows, and enterprise applications operate in a predictable, governed, and continuously reliable manner as the organization scales.

Beyond implementation, the team establishes structured operating patterns that ensure platform changes, access models, integrations, and lifecycle workflows evolve safely and consistently across the enterprise environment.

About the Role

This role acts as an operational owner for identity-connected enterprise SaaS platforms and system change controls supporting OpenAI's compliance requirements.
The engineer will be responsible for ensuring that production configuration, access models, and platform changes remain compliant, auditable, and consistently operated through defined controls.
You will own and operationalize controlled system and workflow changes across identity platforms, SaaS applications, collaboration tooling, and enterprise infrastructure.
You will partner closely with Security, Platform Engineering, and IT Support Operations to:

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